The controller for the collection, processing and use of personal data is: Realport Broker GmbH
Realport Broker GmbH is supported by Realport AG, Lennéstraße 5, 10785 Berlin, Germany (“Realport”, “we”), for the technical provision of our services. Regarding the processing of data within the scope of our services, written agreements according to the GDPR are in place between Realport Broker GmbH and Realport AG.
Our Data Protection Officer is Intelliant GmbH, located in Berlin, Germany. You can reach our Data Protection Officer at any time writing to [email protected].
The type, scope and purpose of the processing of personal data depend on which Realport services are used. We will process specific personal data required for each particular service and depending on the respective group of data subjects (e.g. customers, Website visitors).
The data subjects with regards to the services provided through the Realport website are all Website visitors.
In order to make the Website available, to enable basic functions and trouble-free operation, it is technically necessary to process personal data. Although these are basically device data, with this data it may possible to link them to the visitors. For example, the IP addresses of the used terminals, identifiers of the used terminals, the operating systems and the browser are processed solely in order to establish a connection between the terminal and the server hosting the Website and to display the contents in the intended layout.
When a page is requested, the visitor’s browser loads the required web font into the visitor’s browser cache to display the texts and fonts correctly.
If your browser does not support web fonts, a default font will be used instead.
These cookies are only set once you have given us your consent. To grant your consent, we will provide you with a communication field at the beginning of the visit to the Website. Any given consent can be revoked at any time with future effect in the cookie settings on our Website. The cookie settings can be found under “Manage Cookie Preferences” on the Website. The set cookies will be deleted.
The data subjects with regards to the information services are all natural persons interacting with Realport, signing up to receive information from Realport, or requesting and downloading information material (e.g. whitepapers) from Realport. Information services might also include invitations and sign-ups to events, links to news and articles regarding Realport, and suggestions of the latest podcast episodes and upcoming webinars.
The data subjects with regards to the mailing list are the subscribers.
To learn more about Realport and to receive more detailed information about Realport’s services, various contact forms on the Website can be used to request further information or sign up for the mailing list. The mailing list is a separate, free information service that can be used independently of any existing customer relationship.
By submitting the contact form, the subscriber consents to be contacted by us via e-mail with more information regarding Realport and its services.
After submitting the contact form, the subscriber will receive an e-mail. This e-mail has a link with which the subscriber must confirm the registration to the mailing list. We can provide further information on our services only after the conformation has taken place (double opt-in).
The subscriber can unsubscribe from the mailing list and therefore withdraw the consent at any time. Each mailing contains information to unsubscribe from the mailing list with future effects. Alternatively, the request to unsubscribe can be sent via e-mail at any time.
For the distribution, management and statistics of the contact forms, as well as the mailing lists we are using service providers.
The data subjects with regards to the services we offer for registered users are our customers. Between entering and completing the registration process, data subjects are considered potential customers.
The data subjects with regards to the services offered for registered users are Realport customers (“Investors”). Between entering and completing the registration process, data subjects are considered potential customers.
To receive more information regarding the Realport services, deals, and investment opportunities, professional investors can submit their information in the RealDealFlow. This registration also enables the access to the Realport Renewables Database, as well as to the Investment Platform.
The renewables database is based on your Real DealFlow sign up. Therefore, no further personal data is processed. The Renewables Database serves the purpose of optimizing the Realport portfolio of assets and deals based on your interests and indications of hypothetical investments as a professional investor.
Realport offers professional investors various investment opportunities. Therefore, different user roles can register in the Realport application to create a profile, authenticate company representatives and the company account, and request deal room accesses to initiate investments.
While the Realport services are currently geared towards solely non-consumer investors, Realport processes personal data of the different users (natural persons) representing an investor. These user roles include:
The processing of personal data differs slightly for each role:
The categories of personal data listed above are collected completely in the onboarding process by Realport or its service providers and are processed solely for the purposes of creating and administering user accounts, as well as to perform the identification and the Business KYC.
Realport collaborates with partners NFS Netfonds Financial Service GmbH (Heidenkampsweg 73, 20097 Hamburg, Germany, “NFS”) and Solarisbank AG (Anna-Louisa-Karsch-Straße 2, 10178 Berlin, Germany, “Solarisbank”). NFS acts as Realport’s broker dealer, while Solarisbank is the financial operations services provider. Due to regulated obligations, both partners require a Business KYC process, which is carried out jointly. Further, IDnow GmbH is used by the partners as a service provider for the identification of users. As part of the investor account opening process, in addition to the contract with Realport, a contract is also concluded with NFS and Solarisbank respectively. Both partners act as joint controllers with Realport according to Art. 26 GDPR and are independently responsible for any further processing on their side.
In terms of its investment services, Realport does not transfer personal data of Investors and Investor representatives to third countries. In certain cases, if required by the circumstances, personal data of users may be transferred to third countries, for example to maintain customer service or to provide information by e-mail. For these cases, Realport ensures appropriate security measures in the form of data processing agreements in accordance with Art. 28 GDPR and appropriate safeguards in accordance with Art. 46 GDPR.
Realport processes the personal data of the users for the above-mentioned purposes. After termination of the contract and thus after the purposes and legal bases have ceased to exist, all personal data will be deleted immediately, unless there is a legal obligation to retain such data. In this case, the data concerned will be completely removed after these retention periods have expired.
For investors, Realport offers a customer support solution with higher service levels and availabilities. To answer requests appropriately and promptly, a professional and established service provider is integrated in the investment platform in the form of a chat tool. To identify the user and deliver individual customer support, the chat tool is already equipped with certain general data of the user. In the chat tool, the user has the option to talk to an agent, to schedule a meeting, to read the FAQs, and to leave a message if all agents are offline.
The data subjects with regards to the application process at Realport are all applicants and candidates for positions at Realport.
If your personal data is being processed, you are data subject as defined by GDPR. Consequently, you have the rights described in articles 15 to 21 GDPR in relation to the controller. In order to exercise your rights or to obtain further information on data protection regarding Realport, please contact our data protection officer by sending an e-mail to [email protected].
Pursuant to Art. 15 GDPR, you have the right to request confirmation from us as to whether we are processing personal data relating to you. If this is the case, you can request the following information from us: Processing purposes; Category of personal data being processed; Recipients or categories of recipients to whom your data has been or will be disclosed; Planned storage period or, if specific information on this is not possible, criteria for determining the storage period; Existence of a right to rectification, erasure, restriction of processing or objection; Existence of a right to lodge a complaint with a supervisory authority; Origin of your data, if it has not been collected by us; Existence of automated decision-making including "profiling" and, if applicable. meaningful information on their details; transfer of the personal data to a third country or to an international organization; appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.
In accordance with Art. 16 GDPR, you have the right to demand the correction or completion of your personal data stored by us without delay.
Pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 GDPR.
Pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.
If you have asserted the right to rectification, erasure or restriction of processing against the controller, we are obligated pursuant to Art. 19 GDPR to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller.
According to Art. 21 GDPR, you have the right to revoke your consent at any time. We will then no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to "profiling" insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
In accordance with Art. 7 para. 3 GDPR, you have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Finally, in accordance with article 77 GDPR, you have the right to file a complaint with the supervisory authority responsible for the controller:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
10969 Berlin, Germany
Telephone: 030 13889-0
E-mail: [email protected]
The latest version of this document is permanently available at https://realport.co/privacy-policy.
Updated: February 2022.